// services

Alliance Services

A full range of services — from architecture design to implementation, integration and support — delivered by specialized alliance teams.

// service domains

Service Domains & Delivery Models

We deliver a full cycle of IT services — from architecture design to implementation, integration, and support of complex digital solutions. Alliance teams work across enterprise systems, data, infrastructure, and security, ensuring stable operations and continuous business growth.

AI-Native Systems & Software Development

SOFTENGI • INBASE • SOFTLINE

Enterprise Systems

Design, implementation and evolution of enterprise systems and specialized digital products for complex business scenarios.

Softengi

Low-Code Development

Development of enterprise solutions on the UnityBase platform with shared architecture, flexible customization and controlled integration.

InBase • UnityBase platform

AI & Analytics

Computer Vision, OCR, LLM integrations, AI assistants, analytical models and decision support systems within enterprise digital environments.

Softengi • Nectain

Embedded Systems

Development of cyber-physical and embedded systems: edge computing, sensor networks, industrial IoT and field protocol integration.

Softengi • AZIOT

XR Solutions

AR/VR/MR solutions and digital twins for training, visualization, modeling and operational support.

Softengi

UI/UX Design

User scenario research, prototyping, design systems and interfaces for complex enterprise and platform solutions.

Softengi

Platform Engineering & Cloud Operations

SL GLOBAL SERVICE • SOFTENGI

Cloud Migration

Migration to cloud, hybrid and multicloud environments with target architecture design, phased migration and risk management.

SL Global Service

DevOps & CI/CD

Infrastructure automation, CI/CD pipelines, environment reproducibility and controlled change delivery.

SL Global Service • Softengi

FinOps

Cloud cost management, resource consumption transparency and systematic total cost of ownership optimization.

SL Global Service

Managed Cloud 24/7

Operational management of cloud infrastructure: monitoring, updates, backup, recovery and support.

SL Global Service

VDI & Workplaces

Virtual work environments with centralized access management, security and user experience.

SL Global Service

Backup & DR

Backup and disaster recovery architectures for critical data and services with predictable RPO/RTO.

SL Global Service

ECM & Document Management

INBASE • SOFTLINE • NECTAIN • DEALS

Content Management

Document, process and compliance management platforms as part of enterprise operational infrastructure.

InBase • Softline

AI Document Processing

Intelligent document processing: classification, data extraction, routing and integration with AI services.

Nectain

EDI Exchange

Exchange of legally significant documents with counterparties, qualified electronic signature and integration with enterprise processes.

Deals

Electronic Archive

Centralized electronic archive for storage, search, access management and audit scenarios.

InBase

BPM & Workflow

Low-code automation of processes, forms, registries, rules and integrations within a unified platform architecture.

InBase • Softline

Public Sector

Solutions for the Ukrainian public sector, aligned with regulatory, process and security requirements.

InBase • IQusion

Data & Systems Integration

DATA MANAGEMENT IG • IQUSION • SL GLOBAL SERVICE

Integration Hub

Integration of enterprise systems, data and services into a unified managed environment using APIs, ETL and service buses.

Data Management IG

Data Management

Data structuring, cleansing, deduplication and quality control as a foundation for integration, analytics and operational decisions.

Data Management IG

Network Integration

Design, implementation and support of enterprise network infrastructure for office, industrial and distributed environments.

SL Global Service

Microsoft 365

Implementation and integration of Microsoft 365, Teams and SharePoint with access, security and migration scenarios.

SL Global Service

Salesforce & SAP

Integration and adaptation of Salesforce and SAP platforms to the client’s existing IT architecture.

Softengi

Legacy Systems

Support, modernization and phased transformation of legacy systems without disrupting business processes.

Data Management IG • IQusion

Cybersecurity & Data Protection

SOFTLINE • SL GLOBAL • INBASE

CIPS

Design and implementation of comprehensive information protection systems in accordance with Ukrainian DSTSZI and ND TZI requirements.

Softline • IQusion

Cryptographic Protection

Cryptographic solutions for data protection, electronic signatures and controlled access.

InBase

Security Operations

Management of security tools, security event monitoring, threat detection and response.

SL Global Service

Compliance

Audit preparation, gap analysis and control environment design aligned with ISO/IEC 27001, SOC 2, HIPAA and other requirements.

Nectain • SL Global Service

DLP

Data loss prevention, access control and implementation of enterprise security policies.

SL Global Service

Zero Trust

Building a Zero Trust security model with microsegmentation, continuous verification and least privilege.

SL Global Service • Softline

Cyber-Physical Systems

AZIOT • SOFTENGI

Smart Building

IoT platforms for physical environment management, monitoring and real-time automation.

AZIOT

Industrial IoT

Equipment monitoring, predictive maintenance and integration of production data into digital environments.

AZIOT • Softengi

Energy Management

Monitoring and optimization of energy consumption across buildings, industrial sites and infrastructure.

AZIOT

Digital Twins

Digital twins for visualization, simulation, prediction and operational support.

Softengi

Remote Assistance

Remote expert assistance systems for technical, service and field operations.

Softengi

Sensor Monitoring

Real-time sensor data collection, processing and analysis.

AZIOT

Telecom Platforms & AI Communications

DOOXSWITCH

VoIP Softswitch

Software VoIP platforms for carrier-grade and enterprise scenarios.

DooxSwitch

Billing & Rating

Real-time billing, rating and commercial logic management for telecom services.

DooxSwitch

LCR Routing

Dynamic traffic routing with cost and quality optimization.

DooxSwitch

IoT/M2M Billing

Billing and management for IoT/M2M services across carrier and infrastructure scenarios.

DooxSwitch

Mobile VoIP

Mobile SIP clients, softphone solutions and digital communication services.

DooxSwitch

High Availability

High-availability and redundant architectures for telecom platforms and communication services.

DooxSwitch

Consulting, Delivery & Managed IT Operations

IQUSION • SOFTENGI • SL GLOBAL SERVICE

IT Strategy

IT architecture design, development strategy and implementation roadmaps for complex digital environments.

IQusion • Softengi

Dedicated Teams

Dedicated engineering teams embedded into client delivery processes and responsible for specific delivery streams.

Softengi

Managed Operations

Managed IT operations and environment support with clear responsibility areas and controlled SLAs.

SL Global Service

Solution Delivery

Solution delivery: integration, migration, configuration, launch and ongoing support.

IQusion • Data Management IG

Support 24/7

Multi-tier technical support, SLAs up to 99.9%, dedicated managers and a self-service portal.

IQusion • SL Global Service

Training

Training programs for users and administrators, including specialist preparation and certification.

IQusion • Deals

Critical Asset Monitoring & Safety

INSPECTION • MONITORING • DISPATCH CONTROL

UAV Inspection

Inspection of power lines, oil and gas pipelines, telecom towers and railway corridors. Optical and thermal monitoring, defect and leak detection.

Robotic Platforms

Ground platforms for inspecting tunnels, mines, chemically hazardous facilities and process corridors where human presence is restricted.

Industrial Monitoring

Real-time processing of sensor, video and UAV streams. Situational display of asset state, anomaly detection and event history.

Secure Systems

Electronic document management and data handling for energy, transport and the public sector, with access control and action audit at the architecture level.

Dispatch Control

Decision support, service coordination and infrastructure state visualization for operations centers of energy and transport operators.

GIS Analytics

Spatial asset models, inspection route planning, documentation of asset condition and spatial analysis of incidents.

Operator Training

Platform technical support, team training and certification, and safe-operation protocols for energy and industrial use.

Aerial Survey

Aerial surveying, spatial model construction and inspection of long or hard-to-reach industrial facilities.

UAV Integration

Connecting unmanned platforms to SCADA, analytics and facility security systems; unified data streams for inspection and operations.

IT Infrastructure & Networks

NETWORKS • SERVERS • CLOUD

Enterprise Networks

Design, deployment and support of enterprise networks for office, campus and distributed environments.

Server Infrastructure

Selection, deployment and operation of server systems and compute infrastructure.

Cloud Solutions

IaaS, virtual servers, hybrid environments and infrastructure resource orchestration.

IP Communications

Integration of digital communications into the enterprise environment: telephony, video communication and collaborative workspaces.

Infrastructure Security

Protection of network and server infrastructure, access control, perimeter security and secure communication channels.

IT Audit

Infrastructure audit, workplace support, service support and day-to-day IT environment operations.

// technology foundation

Platforms behind every service

Alliance services are backed not only by specialist teams, but also by a shared technology base: low-code, ECM, AI, IoT, cloud infrastructure, telecom solutions and cybersecurity tooling. This shortens the path from architecture to implementation and support.

01 AI / ML

OCR, Computer Vision, LLM assistants, analytical models

02 ECM / Low-code

Document workflows, processes, enterprise platforms

03 Cloud / DevOps

Cloud, CI/CD, backup, managed operations

04 IoT / Security

Sensors, SCADA, telecom, infrastructure protection

Delivery scale
10+
Companies
20M+
Users
1000+
Implementations
30+
Years

Industry Expertise

Member solutions span 12 industries — from finance and the public sector to critical infrastructure and e-commerce.

View all industries →