13 years in the telecom vertical: VoIP softswitch, multi-tenant PBX, SIP routing, billing & LCR, WebRTC, IoT/M2M billing. Leads custom development on the DooxSwitch platform for telecom operators in Ukraine, EU and CIS. Specializes in AI communications and anti-fraud in telecom operations.
Telecommunications operators can optimize SIP routing, LCR, and voice service profitability by implementing softswitch solutions like the Do…
AI voicebots in telecom contact centers enhance efficiency but require a balance between automation and customer trust.…
Telecom operators must proactively prepare data and enhance cybersecurity to comply with the EU's AI Act, minimizing fraud risks.…
STIR/SHAKEN protects corporate VoIP from fraud, enhances Caller ID trust, and ensures reliable communications in modern telecom networks.…
Integrating antifraud systems with billing and softswitch is crucial for telecom operators in 2027 to effectively combat fraud.…
The AI Act is changing the game for telecom operators. How to prepare VoIP and contact center data and architecture for new regulatory requi…
