AI Act is the EU regulation that classifies AI systems by risk level and sets requirements for high-risk systems. It affects AI projects in finance, healthcare, education, and the public sector. Phased entry into force through 2026.
Apache Kafka is a distributed event streaming platform for asynchronous integration of enterprise systems. Used for event-driven architectures, master data replication, and log aggregation.
API Gateway is an infrastructure component that centralizes API management: routing, authorization, rate limiting, and monitoring. Essential for omni-channel and microservice architectures.
AWS (Amazon Web Services) is the largest public cloud platform. In alliance projects, AWS is used for high-scale data processing, AI/ML workloads, and scenarios requiring data residency in the US/EU.
AZIOT is an Intecracy Group member providing an IoT platform for physical environment management: device and protocol integration (MQTT, Modbus, BACnet), scenario automation. Applied across manufacturing, real estate, logistics, urban infrastructure, healthcare, and security.
AZIOT Platform is an open IoT platform for physical environment management. Integrates devices through MQTT, Modbus, BACnet; automates scenarios for manufacturing, real estate, and critical infrastructure.
Microsoft Azure is Microsoft's public cloud platform. In SL Global Service projects, Azure is the primary platform for hybrid and multi-cloud scenarios with enterprise focus (AD integration, M365).
Data Lake is a repository for storing raw data in various formats (structured, semi-structured, unstructured). The foundation for AI/ML workloads that require large volumes of historical data.
Data Management IG is an Intecracy Group member focused on system integration, data governance, MDM (master data management), process automation, Megapolis.DocNet implementations, IT consulting, and enterprise systems production support.
Data Warehouse is a centralized repository of structured data for analytics and reporting. In Data Management IG projects, it serves as the foundation of BI stacks for banks and retail.
Intecracy Deals delivers external electronic document exchange as a cloud SaaS — document signing and exchange with counterparties using qualified electronic signature (QES), with integrations to banks, CRM, and accounting systems. Available in Online and Onsite deployment models.
Deals is an external electronic document exchange service for online signing and approval of legally binding documents with qualified electronic signature (QES).
DLP (Data Loss Prevention) systems prevent sensitive data leakage. They control transmission of sensitive data via email, USB, and cloud storage. An integral part of the compliance stack for banks and the public sector.
DooxSwitch is an Intecracy Group member specializing in VoIP platforms: billing and routing, softswitch, softphone, SMS, multi-tenant PBX, calling cards, WebRTC, and custom development for telecom operators.
Any change to a legacy ERP takes 3–6 months and requires downtime. Business units create shadow IT to work around the limitations. New products launch slower than at competitors. Resolved through decomposition of the monolithic ERP — phased extraction of functions into microservices with API access.
ESB (Enterprise Service Bus) is an integration bus for centralized messaging between corporate systems. The classic approach for integrating 5+ systems with different protocols.
ETL/ELT (Extract-Transform-Load or Extract-Load-Transform) are processes for moving and transforming data between systems. The classic layer of any MDM, BI, or data warehouse implementation.
GDPR is the EU regulation on personal data protection. It defines the rights of data subjects, the obligations of controllers and processors, and penalties of up to 4% of global turnover. The foundation for all data governance projects with an EU dimension.
GCP (Google Cloud Platform) is Google's public cloud. In alliance projects, it is chosen primarily for AI/ML and data analytics workloads (BigQuery, Vertex AI).
HIPAA is the US standard for protecting medical data (PHI). Mandatory for solutions that process medical records of US-based customers. Nectain supports HIPAA compliance for healthcare DMS scenarios.
IAM (Identity and Access Management) covers identification and access management. The base layer of Zero Trust architecture and a mandatory component for NIS2 and ISO/IEC 27001 compliance.
IDP (Intelligent Document Processing) combines OCR with AI-based classification and data extraction. Forms the core of document workflow automation in Nectain (Nectainium) and Scriptum.DMS.
InBase is the developer of UnityBase (open-source low-code platform) and a portfolio of products built on it: Megapolis.DocNet (ECM for large organizations), Scriptum (low-code BPM), Scriptum.DMS (AI-powered document management), Scriptum.Repository (electronic archive), LoGo (digital services for local governments), and eSud (connector to Ukraine's Electronic Court).
IQusion delivers IT services and solutions for the public sector: IT consulting, custom development, system integration, document management, BPM, and cybersecurity. Industry focus: government, local self-government, critical infrastructure, finance, agriculture, healthcare, and transportation.
ISO/IEC 20000 is the international standard for IT service management. Based on ITIL principles, it is applied to formalize managed services and support operations in alliance projects.
ISO/IEC 27001 is the international standard for information security management systems (ISMS). Certification demonstrates the maturity of a control environment to customers. Softengi and Nectain are ISO/IEC 27001 certified.
ITIL is a set of IT service management practices. The foundation for managed services and incident management processes in alliance projects. Integrated with the customer's ITSM systems (ServiceNow, Jira Service Management).
Kubernetes is the standard for orchestrating containerized applications. Used for workload portability between on-premises and cloud, and in multi-cloud scenarios at SL Global Service.
A corporation has been running on Documentum/legacy ECM for 15 years; the vendor has tripled prices, no new versions are available, integration with mobile applications is impossible. Replacement requires migrating millions of documents and reworking 100+ approval routes. Resolved through phased migration to a modern ECM (Megapolis.DocNet) with parallel run.
LoGo (Local Governance) is a software suite from InBase for digital transformation of local self-government bodies and Ukrainian territorial communities.
MDM (Master Data Management) is the discipline of ensuring a unified, consistent representation of critical business data (customers, products, counterparties) across all systems in the enterprise landscape.
Megapolis.DocNet is an enterprise document management system from InBase covering the full lifecycle — from template preparation and document drafting through archival storage. Widely deployed across the Ukrainian public sector.
Megapolis.Repository is an electronic repository and regulatory document base from InBase, designed specifically for government agencies. Structured storage of legal acts with version control.
Microsoft Dynamics 365 is Microsoft's enterprise CRM/ERP platform. In alliance projects, it is integrated with SAP, Oracle, and custom accounting systems through connectors and APIs.
Modbus is an industrial protocol for communication with legacy PLCs and controllers. In AZIOT IoT projects, it is a typical layer for retrofitting existing production lines.
MQTT is a lightweight messaging protocol for IoT and M2M communications. In AZIOT projects, it is the primary protocol for integrating sensors and controllers into the IoT platform.
MuleSoft Anypoint Platform is a commercial iPaaS for hybrid integrations. Selected in alliance projects when the customer already has a Salesforce ecosystem or many SaaS connectors.
Nectain is an AI-powered Document Management System (SaaS) and a member of the Intecracy Group alliance. Delivers Intelligent Document Processing (IDP) and the Nectainium low-code platform. Headquartered in Austin, TX. Operates with SOC 2 Type I control environment, ISO/IEC 27001, and HIPAA compliance.
Nectainium is Nectain's AI platform for Intelligent Document Processing (IDP): classification, data extraction, low-code workflows. Flexible cloud or on-premises deployment.
NIS2 is the updated EU directive on network and information security. It expanded the list of critical infrastructure entities and strengthened requirements for incident and risk management. For Ukrainian companies serving EU customers, it is a mandatory compliance requirement.
OPC UA (Unified Architecture) is a standard for industrial communication between SCADA, PLC, MES, and ERP systems. A mandatory component when integrating OT (operational technology) with the customer's IT systems.
Oracle Database is a relational DBMS, historically the foundation for banking and government information systems. In alliance projects, it often acts as a source-of-truth for master data or as an integration hub.
PCI DSS is the payment card industry data security standard. Mandatory for organizations that process card data. It affects the architecture of billing systems, e-commerce, and fintech projects.
REST API is the most common architectural style for web integrations. In alliance projects, it serves as the primary interface for customer-facing external systems.
RPA (Robotic Process Automation) automates routine office processes via software robots. Complements BPM and IDP to deliver end-to-end automation of full scenarios.
SAP is the most widespread enterprise ERP platform, typically integrated with MDM, ECM, BI, and CRM systems in alliance projects. Common scenarios: feeding SAP HCM data into document management, synchronizing master data with SAP MDG.
Scriptum is a low-code BPM platform from InBase, built on UnityBase, for business process automation. Enables organizations to create their own IT solutions without developer involvement.
SIEM (Security Information and Event Management) is a system for centralized collection and correlation of security events. In Softline and IQusion projects, it forms the foundation of SOC processes.
SL Global Service is a cloud integrator (since 2009) and an Intecracy Group member. Specializes in cloud migration, architecture, DevOps/CI/CD, FinOps, managed services with SLA, cloud cybersecurity, VDI, backup/DR, network infrastructure, Microsoft 365, and Oracle solutions.
SOC 2 is an AICPA standard for evaluating service provider controls across five criteria: security, availability, processing integrity, confidentiality, and privacy. Nectain holds SOC 2 Type I.
Softengi is an Intecracy Group member focused on custom enterprise software development, AI systems and AI agents (bidXplore, salesXplore, solveXplore), IoT, XR (AR/VR/MR), cloud, and enterprise applications. ISO/IEC 27001 certified, with active presence in the US market.
Softline is a system integrator (since 1995) and a member of the Intecracy Group alliance. Specializes in custom development on UnityBase, business automation, system integration, document management, cybersecurity (including KSZI for the Ukrainian public sector), cloud solutions, IT consulting, web portals, and HR systems.
Terraform is an Infrastructure-as-Code tool for declarative management of cloud resources. In FinOps projects, it enables cost control through codified policies.
UnityBase is an open-source low-code platform from InBase that serves as the foundation for most enterprise products in the Intecracy Group portfolio. Used to build corporate applications with minimal code.
Zero Trust is an architectural approach of "never trust, always verify" for cybersecurity. Requires verification of every access attempt regardless of network perimeter. Phased implementation: IAM → segmentation → device trust.
A bank branch manager opens a customer profile and sees only deposits — while loans, investment accounts, and mobile app operations remain in other systems. This blocks cross-sell, complicates KYC processes, and reduces service quality. Resolved through a customer 360 platform with an MDM layer and API federation.
Launching a new SaaS service takes 4–6 months instead of weeks — due to point-to-point integrations, unstable legacy system APIs, and lack of automated testing. This blocks new product launches and gives competitors a time-to-market advantage. Resolved through an integration platform with API contracts and automated testing.
After a merger, two companies have 2 ERPs, 3 CRMs, and 5 document management systems. They must be unified within 12–18 months without stopping operations. Resolved through an integration layer (ESB or iPaaS) as a transitional step, with parallel migration to the target stack.
The CFO/COO needs a dashboard in 2 hours — IT replies "two weeks." Data is scattered across SAP, CRM, Excel files, and POS logs. Resolved through MDM + Data Warehouse + a BI layer with self-service for business users.
The customer wants to launch an AI project but discovers: data is fragmented, inconsistent, has gaps, and lacks unified reference data. Attempts to train a model produce garbage results. Resolved through MDM maturity and data governance BEFORE AI: data quality assessment, unified reference data, master data cleansing.
A classic enterprise problem: customer data is duplicated across CRM, core banking, billing, mobile applications, and loyalty programs. Each system maintains "its own" customer with different attributes and IDs. The result: inability to build a single customer profile, duplicates in reports, and inconsistent customer experience. Resolved through MDM implementation with defined master data rules.
After cloud migration, IT costs become unpredictable: orphaned resources, Kubernetes cluster overprovisioning, forgotten dev environments, lack of reserved instances. The cloud bill grows, but visibility into where the money goes is absent. Resolved through FinOps practices: tagging, budgets, regular reviews.
KSZI (Comprehensive Information Protection System) is a mandatory Ukrainian certification for state information systems that process restricted-access information. Softline and IQusion have extensive KSZI implementation experience in the public sector.
Ukrainian critical infrastructure operators (energy, telecom, banks) serving EU customers are required to meet NIS2 requirements: incident response within 24/72 hours, risk management, supply chain security. Non-compliance means real fines and loss of contracts. Resolved through SOC, SIEM, IR processes, and regular risk assessment.
The customer is locked to a single vendor (Oracle, SAP, IBM) through vendor-specific custom development. Any migration attempt means rewriting 2/3 of the infrastructure. The vendor raises prices without alternatives. Resolved through gradual modernization of critical components on open standards (REST API, open-source DBMS) and open-source platforms (UnityBase).
